Being a Worker in Voluum

Multi-User allows inviting your associates to collaborate with each other on a daily basis on one account. The Multi-User feature works only in conjunction with the Workspaces feature, which allows creating complex campaign management structures, where users occupy different positions, and have a different level of access to Workspaces. The Worker is assigned to at least one Private Workspace where this person can cooperate with other users also assigned there, as well as run campaign funnels and monitor their performance.

The below image visualizes user hierarchy in Voluum after turning on the Multi-User feature.

As a Worker, you and other assigned Workers have unlimited access to your Private Workspaces, meaning that you will be able to access, create and edit campaign elements that are assigned to your Workspace. You can also use campaign elements from the Public Workspace in your campaign funnels but will not be able to create or edit them. The stats you will see will be restricted to your Workspace only.

The table below shows your level of access to different campaign elements in the Public and Private Workspace:

Campaign elements	Public	Private
Campaigns	Not available	Create and edit
Offers	Read only	Create and edit
Landers	Read only	Create and edit
Flows	Read only	Create and edit
Traffic sources	Read only	Create and edit
Affiliate networks	Read only	Create and edit

Legend:

• Create and edit - rights to create and edit the campaign element within given Workspace
• Read only - rights to use the campaign element in the campaign funnel
• Not available - the campaign element cannot be assigned to the given type of Workspace

The table below shows your level of access to the Settings view:

Settings	Description
General settings	Read and write access: Conversion registration time reporting, Default HOME screen
Security	Read and write access: Password, Two-factor authentication for the Worker account
Tracking URLs	Read and write access: Click URL, Postback URL, Tracking pixel
Traffic filtering	Read only mode: Traffic Filtering: Applying IP / UA Rule
Event log	Read and write access: Event Log: Taking a Look at Actions and Entries
Custom conversions	Read only mode: Custom conversions

All the data regarding traffic characteristics and volume, performance of campaigns and offers, and revenue are segregated on 'per assignment' basis. That means that those statistics are kept private and are visible only those related to your Workspaces from the moment of assigning. Other Workers from your Workspace can see the same stats.

You can assign campaign elements that you have created exclusively in one of your Workspaces. For example, to assign the offer, perform the following steps below:

1. Sign in to Voluum.
2. Go to the tab Offers tab. The Offers view will open up.
3. Click the New offer button. The New offer form will show up.

4. Select the appropriate Workspace from the drop-down menu.

   

5. Provide the rest of the information required for the offer creation and click the Save button.

   Voluum Note: The offer you have created is visible to the Account Owner, Admins and Workers that are assigned to the Workspace you selected.

Private Workspace(s) that you are assigned to might be shared with other Workers, who are assigned to the same Workspace(s). They will have the same permissions as you. That means that they will be able to view and modify your campaigns, and similarly, you will have access to their campaigns. If you have any questions on that matter, contact your Account Owner.

Role assignments are managed by the Account Owner. Both Account Owner and Admin can manage your Workspace assignments. If you feel that you need an access to another Workspace, please contact your Account Owner or Admin. 

Have more questions? You might find answers below: